Traveler reviews
Here you may find some traveler reviews about Herzen House Hotel both left in our guestbook and submitted online. You may also share your travel experience on Tripadvisor.com, or your favorite booking engine, or online travel community or any other related web site.
Herve Lefebvre_tripadvisor.com
Date: 05.09.2010
Petit hôtel TRES bien situé, proche des édifices à visiter et de la Néva. L'un d'entre nous était en fauteuil roulant. L'accessibilité en fauteuil roulant n'est pas assuré à 100% (une marche à l'entrée, une marche à l'intérieur et une porte de salle de bain un peu étroite) mais la chambre que nous avions est très spacieuse. L'hôtel se trouve au 4ème étage. On y accède par ascenseur large. Le personnel est accueillant et disponible. La rénovation de l'hôtel est récente. L'insonorisation est bonne par rapport à l'extérieur. Nous conseillons cet hôtel pour les personnes en fauteuil roulant accompagnés. Read more (Hervé Lefebvre, France)
Joseph Gaston_booking.com
Date: 03.09.2010
Very conveniently located 3 blocks or so from Nievsky Prospekt, the center of town, 5 or 6 blocks to Hermitage Museum, park, sightseeing buses, and boat tours. There is free wi-fi internet in the room. A very decent, free breakfast is served every morning, featuring, eggs, cereals, russian pancakes, cold cut meats, breads, cheese, jam, yogurts, fruits, milk, juice, tea, coffee. Housekeeping is provided everyday. Hotel front desk speak english very well, and are very courteous and helpful. Hotel provides their own transfer taxi service to and from the airport for 1500 rubbles each way. (Joseph Gaston, Drexel Hill, USA).
Mansebo Jose Ganzales
Date: 21.08.2010
Un maravilbso hotel, muy bien situado y muy confortable los pancakes deliuosos. Hemos pasado unos dias fantasticos en one belce eiuded. Increible la catedroe de la sanpre Derramada. Muchas gracias per Toelo!!! (Mansebo Jose Ganzales)
Onno Zwart_booking.com
Date: 12.08.2010
Zeer vriendelijk personeel, de receptie deed alles wat ze konden om het de gast naar zijn zin te maken (Onno Zwart, Delft, Nederland).
Grotowska-Leder Jolanta Irena booking.com
Date: 05.08.2010
Thank you very much for staying in your hotel The staff is very friendly The accommodation very comfortable.
Juhau
Date: 01.08.2010
Superb location nearby Heremitage makes this place worth to take a shot. Although rooms were quite small there was everything you could need. Staff was really friendly and their english is good enough to make your point. Breakfast was amazing. When coming back into St.Petersburg this would be my first choice.
Pamela, Australia
Date: 30.07.2010
We stayed a week during a very hot spell and found the room clean and comfortable. Adequate breakfast,superb location. Excellent value in an expensive city.
Ivanka Vincour, www.educationcpe.com
Date: 27.07.2010
Hotel was recommended by organizers of the conference.Also we checked comments about the hotel on the internet. Everybody very helpful, nothing was problem for the staff to help us and make our stay comfortable. Good air-conditioning, very good bedroom, good service, excellent position. All staff at the reception and at the kitchen –did everything to make our stay comfortable and enjoyable. New Farm, Australia
Ekatherina Schuller, Framn Alliance Travel
Date: 21.07.2010
I was here in 2009 with ajavascript:void(0); group of students and liked the hotel very much. It's a reason why I came back again. People who work here are always pleasant and helpful- even to the helping me with Russian grammar. The room was always clean and breakfast is modst but very good. I liked 403 even better than 405. It is lighter and a little rosier. Many things pleased me my any camplaint was that the plumbing seemed sometimes to back up. I will recommend it to others. I feel at home here . And thanks for the Russian tea! Great idea!
Agneta Glad_Sundom, Finland
Date: 18.07.2010
Saimme hyvaa palvelua, hotellin suosituslista ruokapaikoista oli hyva. Huone oli pieni, kylpyhuone iso, hotelli oli siisti. Teekutsu oli mukava. Ei oikeastaan. Hotelli ei sovi sellaisille jotka haluavat "luksusta".
Michael Ploog, booking.com
Date: 14.07.2010
Amabilite du personnel,pouvoir acheter des billets VIP pour l'Hermitage, the cafe et biscuits a disposition.
Rigas,Kavala, Greece
Date: 27.06.2010
Η πολυ καλη εξυπηρετηση του προσωπικου, η πολυ καλη τοποθεσια του, ολα τα ενδιαφεροντα σημεια τησ πολης σε αποσταση περιπατου.
Jim Powel, Australia
Date: 14.06.2010
A well located hotel, close to everything. Very friendly and obliging staff. Nice clear rooms. Personable stay. Thank you.
Martin, Great Britain
Date: 10.06.2010
Staff were very helpful, cleanliness was faultless, location was excellent close to the main tourist sites. They also offer free tea, coffee and biscuits all the time which is welcome after a day's touring. Breakfast was good too. The double bed was a bit small.
Olga, Moscow, Russia, booking.com
Date: 15.05.2010
The hotel is perfectly located to the Palace Square, St. Isaac's Cathedral, The Admirality, the State Hermitage Museum. There are a lot restaurants around. Quiet hotel, good comfortable rooms, but there was misunderstanding about smoking in the hotel. It is not prohibited but administration asked to refrain from smoking during breakfast hours and while being in guest rooms.
Viacheslav Shirokov, USA, Travel All Russia
Date: 16.02.2010
St. Petersburg has hundreds of hotels to choose from, but some of them stand out in terms of their value. "Herzen House" is one of our favorite mini hotels in the city.So here I am, sitting in the hotel room in the very heart of one of my most favorite cities in the world - beautiful St. Petersburg. I have traveled around the world and around the States and stayed in dozens of hotels, but this, I must say, is one of the best hotel experiences so far. But let's take one step at a time. Read more
Juhau, Finland, Turku
Date: 08.02.2010
Superb location nearby Hermitage makes this place worth to take a shot. When coming back into St.Petersburg this would be my first choice.
Read more
Nico, Belgium, Brussel
Date: 05.11.2009
Great location, friendly staff and nice stay.
We arrived early (before regular check in hour at 14:00) after a nightly train trip to St-Petersburg, but decided to head to the hotel straight away. Once there we were gladly welcomed at the reception desk for check in and were shown the luggage room where we could deposit our luggage, until our room was available for our further stay. After a short trip outside we noticed the excellent location of the hotel, near to the center and main attraction spots in St-Petersburg. After two o'clock we returned to the hotel and were shown to our room. The room was nice, roomy and tidy. While we refreshed we also received a little present from the hotel to welcome us even more. read more
Marie and Mohammed Samuelsson, Sweden, Orebro
Date: 05.11.2009
Perfect hotel with perfect staff and location - even for disabled.
At the perfect location this hotel is situated close to everything and for a fraction of the hotels 5 minutes walk away on the high street. The staff is on call 24 hours and speaks good English (which seems to be quite rare in Russia). This hotel works good for a disabled in wheelchair as well, but the rest of the town is not very handicapped friendly, but we managed just fine anyway - everyone is very eager to help. Hotel did not have their own restaurant but a lovely breakfast buffé and lots of restaurants close and even next doors. We are already planning to go back again, perhaps next summer, as a week was too short to see all that St Petersburg had to offer - and we would also like to bring my husbands parents with us so they can experience it with us. We will of course chose your hotel that trip too as the service was excellent and the staff most helpful and didn't see the wheel chair as a problem. We would absolutely choose this hotel for our next visit in this lovely city!! Highly recommended!
Koki Sugioka, Japan
Date: 04.10.2009
Convenience location: 5 min walk to Issac cathedral, Nevsky Prospect, 10 min walk to Hermitage museum, 15 min walk to Kazan cathedral and metro. The stuff are very friendly(it looks a part-time student?), sometimes the stuff holds a tea party. speedy wireless internet and power connector exchange is in the room. I may use same hotel if I'll go to St. Peterburg again. Thanks staff!
Robert Bodack on behalf of Neal & Esther Zalenko, USA
Date: 20.09.2009
When I told you that we were very pleased with our stay, at your hotel, 2 weeks ago, I was very serious. So much so, that I referred Neal & Esther Zalenko, who were traveling about 10 days behind us, that yours was a good place to stay. They took my advice and also stayed at Herzen, and now that they have returned to the United States, they thanked me for my recommendation to Herzen. So now, you have made two more friends in the United States.
Robert Bodack, USA, Farmington Hills
Date: 10.09.2009
This is a nice, clean, centrally located hotel (we walked to St. Isaac's & Yusopov Palace and Nevsky Prospect), with free lobby internet PC and wi-fi throughout. The Front Desk staff was exceptionally helpful (calling taxis, arranging transfers, etc) and everyone of them spoke English. These are plain rooms, in a plain hotel (nothing fancy) but with a King Bed, comfortable chairs, decent working desk space, generous closets, large bathroom with shower AND bath, TV and a Free Breakfast...and at a price that cannot be beat. We finished our River Cruise from Moscow to St. Pete and stayed at Herzen from Sat thru Tues. If you're not looking for "fancy", this is a hidden "value" gem for the money!
Steve Kohl, USA, Oregon
Date: 10.09.2009
A clean and basic room with a good bed, tv with one english channel and lots of other language channels, good wifi in the room and a reliable and not busy computer in the reception area, a very good bathroom and a very good and friendly breakfast you pay for the very convenient location with some street noise.
Stefano Chiaravalle, Italy
Date: 28.07.2009
We spent 4 days (and night) in SPB and the choice of the hotel was very important. This location is close to everything and the mini hotel is very pleasant: the rooms are nice, spacious and silent. The staff at the reception speaks fluently English and is very "customer satisfaction" oriented. A very pleasant stay.
Jakub Nowak
Date: 07.07.2009
Dear All,
I know it has been a while since I stayed at Herzen House but as promised here is my opinion. I enjoyed my stay very- very much. I did not expect the place to be so small, cozy and professional. Rooms are very nice, free WiFi in all rooms is the best thing across Russia. Food is good, tea/coffee 24h service is great too, especially in winter time. And of course at last but not least, the most important - staff. No matter who was at the reception the service was perfect. You are all very helpful and understandingly forgiving to us strange foreigners.
Thank you very much again.
Thomas Kerner
Date: 09.06.2009
Just Great accommodation! Herzen House Hotel was perfect in terms of location it's really only 5 min. walk to Hermitage and Nevsky prospect, 15 min. walk to St. Isaac's Cathedral and other tourist attractions. The hotel itself was not that big, on the 4th floor of the building, with a lift and quite spacious rooms. The room was equipped rather good (can be compared to the 3-4 star hotel room). The staff was polite and helpful with all our requests concerning the theater tickets, airport transfer and visa invitations. Most likely to return back to this hotel!
Geoffrey
Date: 14.05.2009
I came to St Petersburg to visit my Russian friends whom I already know for quite a long time. This year I decided to visit them in May, as I was advised that the May holidays is the good time for coming. My friends had the days off and plenty of time to show me the city. They also arranged me the accommodation in Herzen House, as their apartment was not that big for guests. I've relied on their choice of hotel and was not disappointed. As the hotel is in the center we easily walked around all the attractions. I had very comfy room with all needed amenities. And as I am not a frequent reviewer of hotels, I would probably say nothing new about the Herzen House, except calling the hotel - a great place to stay in St Petersburg!
Mario Fonti, Rome
Date: 07.04.2009
Back to Rome I would like to thank you all for your support and for the time spent at the hotel, we did enjoy our stay
Flavio, Spain
Date: 26.03.2009
A lovely small hotel, not many rooms, so the atmosphere was quite and friendly. I wish I knew about Herzen House in St. Petersburg earlier, I've stayed at some other hotels (don't want to advertise any), but they were with lower level of service. The location was nice, crossing of Bolshaya Morskaya Street and Nevsky prospect. Many attractions are around, including my favorite Isaac’s Square, just few steps from the hotel. Staff speaking very good English and very helpful with all trip arrangements including Russian visa and so on. I was recommended a nice Greek restaurant nearby. Great value!
Stefan Wick
Date: 26.02.2009
I'm back to Germany and decided to write this review to thank the hotel staff for support and care. I've been searching for a small hotel in the city centre of St. Petersburg, and Herzen house seemed to be one. The reception girl did all the best to provide me with detailed information about the city - her advices were helpful (where to go and where to eat, what to visit), although I forgot her name, I would thank the reception generally for being so open-minded and attentive! The hotel left only pleasant and bright memories, highly recommend this place to everyone!!!
Peter Graef, Aachen University, Germany
Date: 24.02.2009
To all those who did a great Job! Having returned to my university I like to thank you for all your efforts to provide a great time for me in St. Petersburg. I appreciated very much that nice souvenir, which reminds me to come back to Herzen House pretty soon. Have a successful time!
Jean Bourgeois, Belgium
Date: 18.02.2009
Dear 'Herzen Hotels', Back in Belgium, we can now appreciate fully the pleasure of our stay in your hotel. Thanks a lot, and congratulations for the quality and quietness of your hotel.
Mario Fonti, Rome, Italy
Date: 07.01.2009
Back to Rome I would like to thank you all for your support and for the time spent at the hotel, we did enjoy our stay.
Jakub Nowak, Poland
Date: 07.01.2009
I know it has been a while since I stayed at Herzen House but as promised here is my opinion. I enjoyed my stay very very much. I did not expect the place to be so small, cosy and professional. Rooms are very nice, free WiFi in all rooms is the best thing across Russia. Food is good, tea/coffee 24h service is great too, especially in winter time. And of course at last but not least, the most important - staff. No matter who was at the reception the service was perfect. You are all very helpfull and understandingly forgiving to us strange foreigners. Thank you very much again.
Song Ziliang, Singapore
Date: 22.10.2008
Thank you for the excellent hospitality. The experience of living here is certainly fantastic and heart-warming.
Christian Richter, Germany
Date: 10.10.2008
Thank you for making our stay at Herzen House special. We enjoyed St. Petersburg very much. It won't be the last time visiting. Spasibo!
Yuri Zelenin, USA
Date: 02.10.2008
Very nice hotel, great value, responsive and friendly staff. I will recommended it to best friends only.
Mery, Australia
Date: 26.09.2008
Thank you for a very pleasant stay. The staff were helpful and very professional. They helped to make our stay most enjoyable with suggestions by helping for tours. No more travelers arrive independent this is most important. Thank you again.
Pierpaolo, Brazil
Date: 11.09.2008
I had a very pleasant stay in St.Petersburg and the Herzen House personnel have a great responsibility for that feeling. I enjoyed very much staying here and I will certainly advise friends and family how nice this hotel is.
Bill Harlan, USA
Date: 29.08.2008
We both got home fine, with a delay of one day in Chicago, due to weather. I have been to the Dr. here and they now have me in a full leg cast for my broken ankle. We certainly appreciate all the help your front desk gave to both of us, particularly to my wife after the accident. Especially like the Vodka bottle you gave her that was the blue delft type glass. Blue is our favorite color, and it is a wonderful reminder of good times in St. Pete. Again thanks for your kindness, help and concern for the Harlans.
Caroline + Ben, Australia
Date: 03.08.2008
The Hezen House team are a wonderful, helpful and supportive group of people. We were welcomed with smiles + this made us feel comfortable on our arrival. We have really enjoyed our stay here in Russia. The hotel is so central and comfortable, it has been a blessing! Thanks again!
An American Brass Quintet
Date: 22.07.2008
This is the best hotel in the history of the past few days. We love you. And if you are ever in the USA and need some Mexican food and a disco we will have to separate the two because in the USA Mexican restaurants just do not turn into disco's after dark.
Elizabeth Fraischan, Sportifs a Bord, France
Date: 02.07.2008
A French marathon group: on behalf of all my clients, I would like to thank all the staff of Herzen House for their kindness, friendship. It's the start of a long business time. All the best and see you in 2009.